Our terms and conditions of sale. By placing an order with Nethunter Web Design Ltd or any appointed Web Designer agent you confirm that you are in agreement with and bound by the terms and conditions below.

 

 

 

Nethunter Web Design

Terms & Conditions

Please read carefully as this contains important information
We are committed to delivering the best possible service to all our customers, and our Terms and Conditions are designed to set out clearly from the outset what we can expect from each other throughout our partnership.

The terms described apply throughout any offices or agents operating as Web Designers within our described territory of Grimsby, Scunthorpe, Lincoln, Louth, Lincolnshire, North Lincs and the UK as a whole.
Definitions:
The Client: The Company or individual requesting the services of Nethunter Website Design .
Nethunter Web Design : Primary designer/site owner and employees or affiliates.
General:
Information on this Website is the property of Nethunter Website Designers . The materials contained in this site are protected by copyright law. The contents of the Website are available to any user and/or visitor for personal reference only and may not be reproduced in any manner whatsoever either in whole or in part without the prior written permission of Nethunter Web Design  its authorised agents or representatives.
Nethunter Web Design  reserves the right in its absolute discretion:

(a) to add to or remove any material from the Website or to amend, alter, redesign or change anything contained in or on it at any time; and

(b) to monitor, suspend, revoke, or otherwise limit access to the Website at any time.

The use of this Website is at the visitor's or user's own personal risk. Nethunter Web Design does not warrant the content, accuracy or veracity of any material or other information on the Website nor does it warrant that the Website is free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

The Website contains links to other sites or addresses on the web. External sites are not part of the Website and do not belong to Nethunter Web Design . Nethunter Web Design does not approve or endorse other websites nor is it responsible for their content.

Descriptions of, or references to products, services or publications within the Website do not constitute or imply their endorsement or recommendation in any way by Nethunter Website Designer , its employees or contractors. No reference in the Website to any specific product, process, or service by trade name, trademark, manufacturer, or otherwise, shall be used for advertising or product endorsement purposes.

Nethunter Web Design will carry out work only where an agreement is provided by verbal discussion, email, telephone, mail or fax. Nethunter Web Design  will carry out work only for clients who are 18 years or above. An 'order' is deemed to be a written or verbal contract between Nethunter Web Design  and the client, this includes telephone and email agreements.
Website Design:
Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Nethunter Web Design  cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.
The website, graphics and programming code remain the property of Nethunter Web Design  until all outstanding accounts are paid in full.
Nethunter Web Design  cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
The clients agrees to make available as soon as is reasonably possible to Nethunter Web Design  all materials required to complete the site to the agreed standard and within the set deadline.
Nethunter Web Design  uses customers’ material e.g. text, information, photos etc to design customers’ websites. Nethunter Web Design  is not responsible for these materials. The use of these websites is at the visitor's or user's own personal risk. Nethunter Web Design does not warrant the content, accuracy or veracity of any material or other information on the customers’ websites nor does it warrant that these websites are free from errors, faults, viruses or other computer or data-corrupting or data-damaging material. Descriptions of, or references to information, products, services or publications within the customers’ websites do not constitute or imply their endorsement or recommendation in any way by Nethunter Web Design , its employees or contractors.

Nethunter Web Design  will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. Nethunter Web Design  will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of the site owner. e.g. any disputes re: content/images that have been provided to us for inclusion on the site.

Nethunter Web Design will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.
Nethunter Web Design will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
Unless otherwise explicitly agreed and stated, Nethunter Web Design's  responsibility is limited to designing customers’ websites and excludes the update, use, altering, maintenance, troubleshooting etc. of the customer’s website/s once online. Nethunter Web Design reserves the right to request additional payment to cover any or all of such work and/or to refuse to undertake such work.

All down payments and deposits received are non refundable.

Nethunter Web Design  reserves the right to revise and amend an initial quote to a customer where needed.

A deposit as stipulated in the Sales Agreement is required before any design work will be carried out. This figure may be higher for certain websites and is non-refundable. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e. if the client decides they no longer want the site, as they have commissioned the work and paid a deposit, they are still obliged to pay for the work that had been done. Non payment will result in legal action been taken if necessary. Websites, Domain Names and other products provided and maintained under a Rental Agreement will remain the property of Nethunter Web Design .
Website Hosting & Domain Names:
Nethunter Web Design use professional reseller packages to host websites, no guarantees can be made as to the availability or interruption of this service. Nethunter Web Design cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or loss of turnover, sales, revenue, profits or indirect, consequential or special loss.
Domain Names which are provided with a hosting package remain the property of Nethunter Web Design .
Nethunter Web Design  reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the free hosting service should the necessity arise.

Payment of Accounts:
A deposit is required from any new client before any work is carried out. It is our policy that any outstanding accounts for work carried out by Nethunter Web Design  or it's affiliates are required to be paid in full, no later than 14 days from the date of invoice, unless by prior arrangement with Nethunter Web Design .
Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email or telephone to remind them of such payments if they are not received when due.
If accounts are not settled or Nethunter Web Design  have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the small claims court to pursue payment, non payment can result in county court judgements (ccj's) being added to the clients credit rating.
Complaints...
Informal procedure
Anyone who experiences a problem with websites which have been designed or hosted by Nethunter Web Design  should contact us to raise the matter directly, giving sufficient information to locate the material (such as a url) and clearly outlining the grounds for complaint.
Nethunter Web Design  will then approach the individual or company responsible for the material in questions with a view to resolving the matter to the satisfaction of the complainant.

Formal complaints procedure.
The formal complaints procedure should only be used where the complainant feels that the nature of the complaint is too serious to be dealt with informally, or where a satisfactory conclusion has not been reached after following the informal procedure.
A formal complaint should be made in writing to Nethunter Web Design , who will acknowledge receipt and ensure that the matter is looked into as soon as possible.
An initial response to any complaint can be expected within seven days of its receipt: a full and considered response to the complaint should be completed within 14 days and any subsequent remedy implemented with the minimum of delay.